At Crafina, we're fully committed to protecting the **privacy and personal data** of our users. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us. By using our website and services, you acknowledge and agree to the practices described in this policy. We believe that transparency is essential, and we strive to ensure that your personal data is handled with the highest standards of security and compliance.
We may collect personal data including, but not limited to, your **name, email address, phone number, location, occupation**, and any other details you voluntarily submit through contact forms, enrollment processes, or account registration. Additionally, we may gather **technical data** such as IP address, browser type, operating system, and Browse behavior through cookies and analytics tools to improve user experience.
Your data is used to provide you with **personalized course recommendations, manage your enrollment, communicate important updates, and analyze website performance**. We may also use your information to respond to inquiries, resolve support requests, or inform you of new content and services. We **do not sell your personal data to third parties**, and we only share it with trusted service providers who assist us in delivering our services.
Your personal information is stored securely on **encrypted servers**, and access is restricted to authorized personnel only. We retain your data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Once your data is no longer needed, we take all reasonable steps to **securely delete or anonymize it**.
You have the right to **access, correct, or delete** the personal data we hold about you. You may also object to certain types of data processing or request the restriction of processing. To exercise any of these rights, please contact us at [email protected]. We aim to respond to all requests in a timely and respectful manner.
We use **cookies and similar technologies** to improve website functionality, customize content, and analyze traffic. These tools help us understand how visitors interact with our platform so we can enhance your overall experience. You have the option to manage your cookie preferences through your browser settings at any time.
Crafina implements **technical and organizational measures** to protect your data from unauthorized access, loss, alteration, or disclosure. This includes secure data transmission, encrypted databases, firewalls, and regular audits. While no system is entirely immune to threats, we are committed to maintaining robust safeguards.
Our website may include links to or integrations with **third-party services**, such as payment processors or analytics providers. These services operate independently and have their own privacy policies. We encourage you to review their policies before interacting with their platforms.
We reserve the right to **update this Privacy Policy periodically**. Any changes will be published on this page, and, where appropriate, we will notify you of significant updates. Continued use of our services following such updates constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to us at:
Crafina